Silent Disco Budapest (operated by Csendes Társka) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
1.1 Information You Provide
When you book our services, we collect:
- Personal Details: Name, phone number, email address
- Delivery Information: Address and district for equipment delivery
- Payment Information: Card details for security deposit (processed securely, we do not store full card numbers)
- Identification: ID verification at pickup (name, ID number, date of birth)
1.2 Information Collected Automatically
When you visit our website, we may collect:
- Usage Data: Pages visited, time spent on site, clicks
- Device Information: Browser type, device type, IP address
- Cookies: Small files stored on your device to improve user experience (see section 5)
2. How We Use Your Information
We use your personal information for the following purposes:
- Rental Services: Processing bookings, coordinating delivery, managing equipment rental
- Communication: Sending booking confirmations, pickup/return reminders, and customer support
- Payment Processing: Handling security deposits and rental fees
- Legal Compliance: Meeting tax, accounting, and legal obligations
- Marketing (Optional): Sending promotional offers or updates (you can opt out anytime)
We will NEVER sell your personal data to third parties. Your information is used solely for rental services and communication.
3. How We Share Your Information
We only share your information in the following limited circumstances:
3.1 Service Providers
- Payment Processors: Secure card payment services (e.g., Stripe, PayPal)
- Email Services: Formspree (for booking form submissions)
- Analytics: Ahrefs Analytics (to understand website traffic—anonymized data only)
3.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our legal rights.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Rental Records: Kept for 5 years (for accounting, tax, and legal purposes)
- Marketing Emails: Until you unsubscribe
- Website Analytics: Anonymized data stored indefinitely for business insights
After the retention period, we securely delete your data.
5. Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve your experience and provide analytics.
5.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function (e.g., form submissions)
- Analytics Cookies: Ahrefs Analytics tracks visitor behavior to improve our site
- Performance Cookies: Help us understand which pages are most popular
5.3 Managing Cookies
You can disable cookies in your browser settings. However, this may affect website functionality.
6. Your Rights (GDPR Compliance)
If you're an EU resident, you have the following rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal retention requirements)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Opt out of marketing communications
To exercise any of these rights, contact us at csendes-tarska@budapest-silentdisco.party.
7. Data Security
We take data security seriously and implement the following measures:
- Encryption: All payment transactions are encrypted via SSL/TLS
- Secure Storage: Personal data is stored on password-protected systems
- Access Controls: Only authorized personnel have access to your data
- Regular Audits: We review our security practices regularly
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
9. Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
- Email: csendes-tarska@budapest-silentdisco.party
- Phone: +36 30 094 4245
- WhatsApp: Chat with us
- Address: Budapest, Hungary